“We believe the dynamic and live communication features of iGirouette® will bring a new, very original service to streamline the mobility of the attendees in station.”
Case study
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iGirouette®: all aboard in Paris and Aix-en-Provence
Since 2017, a new system has been tested at Paris-Montparnasse and Aix-en-Provence train stations to help passengers find their way.
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Place
Paris-Montparnasse and Aix-en-Provence -
Client
SNCF -
Sector
Transport networks -
Targets
Passengers
Problematic
How could you inform and direct passengers in real-time?
The iGirouette® solution
From June to September 2017, 3 iGirouette® were installed at Paris-Montparnasse train station to help guide passenger flow:
- station entrances and exits
- moving between Hall 1 and Halls 2, 3 & 4
- passenger services: toilets, food…
- accessing other means of transport (train, bus, metro, taxi)
The 3 devices were then removed and are currently installed at Aix-en-Provence train station. Depending on feedback on the use of the iGirouette® and customer perception, the devices may be installed in other train stations in France.
Fabrice Morenon
Director of Public Affairs and International Development - SNCF
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